Terms of service

Terms of Service

Last updated: 18/12/2025

Welcome to LumenVitta. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.


1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time, in accordance with applicable laws.


2. Online Store Terms

By placing an order through LumenVitta, you agree that:

  • All information provided is accurate and complete.

  • You are authorised to use the payment method provided.

  • You will not use our products or services for any illegal or unauthorised purpose.

Any breach of these Terms may result in immediate termination of your access to our services.


3. Products & Services

All products are offered subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without prior notice.

Images shown on the website are for illustrative purposes only. Colours and appearance may vary slightly depending on your device or screen settings.


4. Pricing & Payments

All prices are displayed in British Pounds (GBP) unless stated otherwise.

We reserve the right to change prices at any time without notice. Such changes will not affect orders that have already been confirmed.

Payments must be completed in full at checkout. Orders will not be processed until payment is received.


5. Shipping & Delivery

LumenVitta works with international fulfillment partners, and orders may be shipped directly from overseas locations.

Estimated delivery times are provided for guidance only and may vary due to customs processing, carrier delays, or other factors beyond our control.

We are not responsible for delays caused by customs clearance or postal services.


6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Please review this policy carefully before placing an order.


7. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that descriptions, pricing, or other content are free from errors.

In the event of an error, we reserve the right to correct it and cancel or amend affected orders.


8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of LumenVitta and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit any content without our prior written consent.


9. User Conduct

You agree not to:

  • Violate any laws or regulations

  • Infringe upon our intellectual property rights

  • Submit false or misleading information

  • Interfere with the security or operation of the website

Any misuse of the website may result in legal action.


10. Limitation of Liability

To the fullest extent permitted by UK law, LumenVitta shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

Nothing in these Terms limits your statutory rights under UK consumer law.


11. Indemnification

You agree to indemnify and hold harmless LumenVitta from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.


12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

It is your responsibility to review this page periodically for updates.


13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


14. Contact Information

For questions about these Terms of Service, please contact us at:

📧 support@lumenvitta.com