Contact Information

At LumenVitta, we’re here to help. If you have any questions about our products, orders, shipping, or general inquiries, please feel free to get in touch.

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📧 Customer Support

Email:
support@lumenvitta.com

Our support team is available to assist you via email.

Response Time:
We aim to respond to all inquiries within 24–48 business hours, Monday to Friday.

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🕒 Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (UK time)
Weekends & Public Holidays: Closed

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📦 Order & Shipping Inquiries

For questions regarding:

• Order status

• Shipping & delivery

• Returns or refunds

Please include your order number in your email to help us assist you faster.

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🌍 Service Area

LumenVitta currently serves customers within the United Kingdom only.

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💬 Additional Information

Please note that LumenVitta operates as an online-only store. At this time, we do not offer phone or in-person support.

All customer communication is handled exclusively via email to ensure accurate and documented assistance.